Kennisconsult

 - lessons learned
 - lessons learned

Beknopte beschrijvingen van kennis die wordt afgeleid uit opgedane ervaring.
Bron: Kennisconsult

Lessons learned are concise descriptions of knowledge derived from experiences, that can be communicated through mechanisms such as storytelling, debriefing etc, or summarized in databases. These lessons often reflect on "what we did right," "what we would do differently," and "how we could improve our process and product to be more effective in the future."
Source: http://www.krii.com/

A summary intended for the beneficial use of the receiver, of conditions detected at any facility that may include techniques and actions employed to correct the condition.
A “good work practice” or innovative approach that is captured and shared to promote repeat application. A lesson learned may also be an adverse work practice or experience that is captured and shared to avoid recurrence.
source: How to measure performance, A handbook of techniques and tools, Oak Ridge Associated Universities

The capture of what went well as well as past errors of judgement resulting in material failures, wrong timing or other mistakes, all for the purposes of improving future performance.
Source: Max Wideman.com
Copyright: Wideman Comparative Glossary of Common Project Management Terms v3.1 is copyright by R. Max Wideman, March 2002.

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• Zorgsystemen (care systems) >> Kennis (knowledge) >> Genereren (knowledge creation)