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 - lean Six Sigma
 - lean Six Sigma

Lean Six Sigma combines elements of both Lean Manufacturing and Six Sigma approaches. Lean Six Sigma originally was designed to improve manufacturing quality to no more than 3.4 defects per million opportunities. The combination of Lean and Six Sigma helps companies achieve higher quality in a fast and efficient way by creating a culture of responsiveness and accountability. Lean Six Sigma programs constantly measure and analyze data on the variables in any process, then use statistical techniques to understand what improvements will reduce defects and improve efficiency. Such programs also incorporate a strong system for gathering customer feedback. Companies have applied Lean Six Sigma to functions ranging from manufacturing to call centers to collections.
source: http://www.bain.com/managementtools/toolssixsigma.asp?groupCode=2

See also:
www.sigmapedia.com

• Management (management) >> Managementpraktijk (management practice) >> managementtechnieken (management techniques)
• Zorgsystemen (care systems) >> Kwaliteit (quality) >> Six Sigma (six sigma)
• Kerncompetentie (core competency) >> Productie (production) >> Lean Manufacturing (lean manufacturing)