- task-technology fit theory
- task-technology fit theory
Task-technology fit (TTF) theory holds that IT is more likely to have a
positive impact on individual performance and be used if the capabilities of the
IT match the tasks that the user must perform (Goodhue and Thompson, 1995).
Goodhue and Thompson (1995) developed a measure of task-technology fit that
consists of 8 factors: quality, locatability, authorization, compatibility, ease
of use/training, production timeliness, systems reliability, and relationship
with users. Each factor is measured using between two and ten questions with
responses on a seven point scale ranging from strongly disagree to strongly
agree.
more
source:
York University
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