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Iemand die geschoold is in de 'Six Sigma' kwaliteitsmethode en die op dat vlak als expert geldt.
Bron: Kennisconsult


Six Sigma - management improvement methodology based on a heavy use of statistical tools to reduce errors and gain measurable cost savings. Six Sigma was developed at Motorola in the late 1980's. The name is taken from the measure of statistical variation (Sigma) with 6 Sigma representing fewer than 3.4 errors in every million opportunities for error.
In Six Sigma efforts a great deal of training is focused on the leaders of project teams. In companies, such as General Electric and Allied Signal, the requirements include four weeks of classroom training in advanced statistical methods, DMAIC process, design of experiments, etc. which is spread out over four to twelve months allowing time for practical application of the learning on the job. Successful results from several projects to achieve "Black Belt" status is also a common requirement. "Black Belt" status can also be a requirement to move into senior management positions. Six Sigma does not require the amount of widespread training of most, or all employees, that characterized successful TQM efforts.
As with any widely adopted management methodology (such as "Total Quality Management") it has become difficult to define due to the wide variation among those organizations attempting to practice it. In the best applications, in my opinion, the focus of effort is not just defect prevention and cost avoidance but system improvement (for example, "design for Six Sigma") and customer satisfaction. Many Six Sigma efforts include a focus on lean thinking.
Source: http://curiouscat.com/management/sixsigmadefinition.cfm

See also:
www.sigmapedia.com

• Zorgsystemen (care systems) >> Kwaliteit (quality) >> Kwaliteit, Algemeen (quality, general)
• Zorgsystemen (care systems) >> Kwaliteit (quality) >> Six Sigma (six sigma)