Kennisconsult
service operations
- service operations
- service operations
Zie: dienstverlening.
Bron: Kennisconsult.
A service operation is an open transformation process of converting inputs (consumers) to desired outputs (satisfied consumers) through the appropriate application of resources (family, material, labor, information, and the consumer as well). More simply, services are economic activities that produce time, place, form, or psychological utility. A meal in a fast food restaurant saves time. A meal with a date in an elegant restaurant with superior service provides a psychological boost.
source: http://www.enotes.com/management-encyclopedia/service-operations
- Omgeving (environment) >> Mens & Maatschappij (man & society)
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