- verwachtingen
- expectations
Zie: verwachting
Bron: Kennisconsult
Customer perceptions about how a product or service will meet their needs and requirements; expectations for a product or service are shaped by many factors;
including the specific use the customer intends to make of it, prior experience with a similar product or service and representations and commitments made by marketing and advertising.
Source: www.adamssixsigma.com
Looking forward to events that are about to happen.
Source: Max Wideman.com
Copyright: Wideman Comparative Glossary
of Common Project Management Terms v3.1 is copyright by R. Max Wideman, March
2002.
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