- service ecology
- service ecology
A system of interactions and actors that, together, create a sustainable and
successful service or experience. Service Ecologies often include several
companies or organizations that specialize in delivering one part of the total
service. These may or may not be distinct to the user of the service. Successful
Service Ecologies must realistically allow each company or organization to
create and realize value for their part in the service in order for the Ecology
to be both successful (from a user perspective) and sustainable (from a system
perspective).
source: http://www.sustainabilitydictionary.com/
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