Kennisconsult

 - Deming's 14 puntenfilosofie
 - Deming's 14 Points of Management
 - 14 points de gestion de Deming
 - Demings 14 Management-Punkte

Deming's 14 puntenlijst is een overzicht van geboden waaraan managers constant moeten werken om tot het best mogelijke resultaat te komen.
Bron: Kennisconsult


Management philosophy to help organizations increase their quality and productivity:
1. Create constancy of purpose for improving product or service;
2. Adopt the new philosophy;
3. Stop dependency on inspection to achieve quality;
4. End the practice of awarding business on price alone - minimize cost by working with a single vendor;
5. Constantly improve every process for planning, production, and service;
6. Institute training on the job;
7. Adopt and institute leadership;
8. Drive out fear;
9. Break down barriers between staff areas;
10. Eliminate slogans, exhortations, and targets for the work force;
11. Eliminate numerical quotas and goals for the workforce and management;
12. Remove barriers that rob people of pride in workmanship and eliminate the annual rating or merit system;
13. Institute a vigorous program of education and self-improvement for everyone;
14. Put everyone in the organization to work to accomplish the transformation.
Source: http://www.nwlink.com/~donclark/leader/leaddef.html

• Management (management) >> Management Algemeen (management, general)
• Zorgsystemen (care systems) >> Kwaliteit (quality) >> Kwaliteit, Algemeen (quality, general)
• Kerncompetentie (core competency) >> Leiderschap (leadership)
• Management (management) >> Managen (to manage) >> Leiden (to lead)