Kennisconsult

 - onzekerheidsreductie theorie
 - uncertainty reduction theory
 - théorie de la réduction de l'incertitude
 - Theorie der Unsicherheitsreduzierung

Uncertainty is unpleasant and therefore motivational; people communicate to reduce it. Uncertainty reduction follows a pattern of developmental stages (entry, personal, exit). During the entry stage information about another's sex, age, economic or social status, and other demographic information is obtained. Much of the interaction in this entry phase is controlled by communication rules and norms. When communicators begin to share attitudes, beliefs, values, and more personal data, the personal stage begins. During this phase, the communicators feel less constrained by rules and norms and tend to communicate more freely with each other. The third stage is the exit phase. During this phase, the communicators decide on future interaction plans. They may discuss or negotiate ways to allow the relationship to grow and continue. However, any particular conversation may be terminated and the end of the entry phase. This pattern is especially likely to occur during initial interaction, when people first meet or when new topics are introduced later in a relationship. more
source: University of Twente

• In voorbereiding (in preparation) >> nederlands
• Management (management) >> Managementtheorie (management theory) >> Theorieen (theories)
• Randvoorwaarden (prerequisites) >> Communicatie (communication)